Buyer Tips
International Buyers – Please Note:
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
3.These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charge.
Shipping
1 All the item are in stock and are dispatched to you within 24 hours of your payment being received.
2 Please note that items purchased on weekends and bank holidays are dispatched the next working days.
3.US,Uk, Canada, Australia 6-16 working days.
4.The other countries 6-30 working days.
5.Please indicate your requirements, such as colors, packages, value of declaration etc, at Aliexpress Trade Manager or email when you make payment.
6. We will NOT be responsible for any delays because of carrier mishandling, customs delay, or any other circumstances beyond our control.
Payment
1. We accept payment via Escrow or PayPal.
2. please note that paying by echeque through PayPal can delay your shipment by up to two weeks while payment clears through the PayPal system(check with PayPal on the expected clearance date).if 30 days still not clear, PayPal will cancel this deal.
3. Buyer should send payment as soon as possible, then we could send the item to you in time.
4. Total Amount Due is the Final Auction Price plus Shipping fee.
5. If you do not agree our policies and shipping charges, please don't bid.
6. Please make payments and provide us with a Verified shipping address as soon as possible in order to get the fast service.
Please don’t hesitate to contact me when you have question on paying the payment.
Guaranty
1. 90 days Manufacturer Warranty (Excluding contrived damage or misusage).
2.Accessories come with a 3-month warranty too.
3.Please return Defective items within the warranty period (and in the original packaging, if possible). You must indicate the detail in the parcel. WE DO NOT COVER ITEMS WITH AN EXPIRED WARRANTY.
Returns
1,If the item was sent back for repair, buyer takes on the returning fee. We will be responsible for resending fee
2, In case of DOA (Dead on Arrival, Item will be offered exchange), please Contact us within 3 days
3. 7 days return policy is provided.
4.Replacement/refund will be issued upon receiving returned goods. Please keep original mailing envelope.
5.Please email us first before sending item back -- remember to include your Transaction ID.
6, We do not resend items for replacement which is out of warranty term, especially for those expendable products such as headphone, battery, charger, data cables.
Feedback
If you have any question please contact us via Aliexpress Trade Manager or email. We will gladly help. Due to time zone difference , messages will be replied within 24-48 hours . please send us message if there is any problems before leaving feedback.
If you satisfy with our items, please give us Positive feedback and 5-stars DSR, Because it is very important to me. Thanks for your support and understand. If not satisfy please contact me before leave or ,we will do my best to help you.
