- What payment methods can I use?
- Currently, you can pay using PayPal, Moneybookers, Visa, MasterCard and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. More payment options will be available on AliExpress in the future.
Shipping policies
1. Payment must be made within 3 days of order. We accept Alipay here.
2. We will ship to the default address in Alipay, if you don't inform us.
For deliveries to other countries, please contact us to confirm if we can delivery to your address!
3. Please check the Shipping & Handling Fee before bid and purchase.
If the listing don't support. Buyer must pay full shipping charge regard to your region before we ship the items.
4. We will not responsible for any accidents, delays or other issues that are the responsibility of the shipping service.
Please pay for insurance to avoid these situations.
Saturday, Sunday & Public Holidays no shipping.
All the items will be dispatched within 1-3 business day after received your payment by corresponding couriers. The arrival time depends on some factors and different areas:
A.Hongkong post airmail & China post airmail:
It may takes 10-20 business days (register airmail) to arrived your home or office.
Some areas may take a litter longer time, like Russian , Brazil etc.
B.EMS: usually takes about 7-14 days.
It will be take longer time to arrive for special reasons as remote region and buyer’s custom reason etc.
C.DHL. UPS. TNT. Fedex usually takes about 5-7days.
It will be take longer time to arrive for special reasons as remote region and buyer’s custom reason etc.
5. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Normally, we will ship the buyers item as GIFT in a lower value, in order to avoid the buyer’s tax.
However, if the tax is charged by buyer’s custom not by us. Different countries for different tax rate, so if any tax then the buyer should undertake it.
6. In order to ensure you receive you order tax free upon import, we will declare it as a “GIFT” under value “$10.00”. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer's responsibility.
Return policies
Serious buyer only:
If the item is damaged when arrived, you must notify us within 48 hours, or we are unable to exchange it for you. We don't responsible for any physical damage or damage is caused by buyers’ misuse. Buyer is responsible to pay return shipping fee.
Please return it within 2 weeks , less all shipping and handling fees. All returns must be authorized by us first and all items returned must be in its original package and in good condition. Otherwise, the return will be refused and NO REFUND.
Two ways of solution for buyers:
1. Exchanged: We’ll offer buyer another item in good quality with after we get the package.
2. Refund: We’ll offer full refund after we get the package.
Feedback
1.We depend on our customer satisfaction to succeed. Therefore, PLS do leave us positive feedback if you are satisfied with our item and service!
2.PLS contact us before leaving any negative or neutral feedback.
Our aim is to provide Top Level Customer Service; we will work with you to solve any problems.
Thank you for contacting BoBoCart. We will respond to your inquiry within 24hrs during business hours 10:00am to 7:00pm (Beijing Time) Sunday to Friday (EXCEPT SATURDAY). If no response within 24 Hours, please check the spam in your mail box.
Thank you very much for your comming!
FAQ (FREQUENT ASKED QUESTIONS)
1. What's the warranty with your pruduct?
Normally, out product have half a year or one year warranty.
2. Do you have tracking number with my item?
Yes, usually, the item will be shipped out at the next day or 48 hours after received your payment.
We will add the tracking number on aliexpress after we ship the item. You may ask for the tracking number later or check it from aliexpress.
3. Is this the brand new item?
Yes, it's brand new.
if you have any questions ,please contact us with aliexpress message.we will answer your question ASAP.
Banktransfer
United Kingdom 
, Solo 
France 
Italy 
, CartaSi 
Spain 
, Euro6000 
