Description
2.If you are not satisfy with the goods, please feel free to contact us in time, and send message firstly before you leave negative feedback or open any dispute on alibaba.com, We will always do our best to solve the problem and live up to your satisfaction.
Warranty and Returns
- All merchandise are we sell are in good quality and under strict examination before they are shipped. We will try our best to avoid any quality problem.
- 7 days return policy . Your satisfaction of our products is guarantee. If you are not satisfied with the product, you may return the goods for exchange within 7 days upon receiving, but please communicate with us before the return. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping. All return items must be in good condition. They must be under resalable condition. Men made defects are not guaranteed, such as broken, scratched and soon.
- We promise warranty for quality in one year and we will repair it free of charge. The returning shipping should be paid by customer.
- In order to ensure you receive you order tax free upon import, We usually ship the buyers item declare it as “GIFT” or “SAMPLES” in a lower value, in order to avoid the buyer’s tax. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules
- However, the tax is indisputable by buyer custom not by us, different countries for different tax rate, so if any tax then the buyer should undertake it. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country customs office to determine what these additional costs will be prior to bidding/buying
We ship by EMS, DHL, UPS, TNT, Fedex, Hongkong Post, China post and so on at the first reasonable time.
1.EMS usually takes about 6-13 days, more or less. If for remote region, it will be a little longer time; If for buyer’s custom reason, it will be a little longer time.
2.DHL, UPS, TNT, Fedex usually take about 4-6 days, more or less. If remote region, it will be a little longer time; if for buyer’s custom reason, it will be a little longer time.
3.Hongkong post, China post usually takes about 25 to 50 days, more or less. If remote region, it will be a little longer time; if for buyer’s custom reason, it will be a little longer time.
4.If due to the buyer reason including “refuse to sign for the package” or “ refuse to pay the tax” or “buyer country post reason” and so on, the buyer have to undertake all the lose. We are in charge of the responsibility keep the goods left China smoothly, once the goods leave China then buyer will be in charge of all the responsibility. 
We accept Escrow, Bank Tranfer, Paypal, Telegraphic Transfer, West Union, MoneyGram and other payment. If you need further detail, Please feel free to contact us, Thanks!
Full payment should be made within 3 days after order confirmed.
Lead Time: 1-7 working days upon payment receipt. If you want to change shipping means, please contact us before delivery date.
About Bookon LED Light Factory
Bookon Intel (LED) CO.,LTD product range includes LED energy conservation light bulbs, LED daylight lamps, LED attract overhead lights, LED road lamps, LED jumps into a glorifying lights, LED decoration head lamps, LED emergency remote control energy conservation light.All our products are produced in accordance with Certification and ROHS standards, and are applied for patents in the domestic Patent Office. What’s more, our product quality is guaranteed by PICC&C. Our products are exported to South Africa, the USA, Europe, the Middle East, Southeast Asia and other countries and regions, and have won great favor and support from consumers.
